Texting Enhancement for the Local Desk

We have a new enhancement available for libraries utilizing the text messaging feature and the local desk in AAL. If you staff your local desk daily, all incoming text messages can be set up to go straight to your local desk interface. If you choose to implement this...
Ask a Librarian Mobile Chat

Ask a Librarian Mobile Chat

Do you hate coming to a website that doesn’t have a mobile friendly interface? We certainly do! When you try to type on the small screen,  does it become difficult to type because the keyboard hides the rest of the screen? Well Guess What??? On February 15, we...

Introducing Threaded History!

Attention, texters!! We are thrilled to announce a new threading feature in Ask a Librarian Texting which displays the most recent text interactions with a user’s phone number! Recent interactions between Ask a Librarian staff and the user are color-coded and...

UCF Unveils Local Texting Promotion

UCF has unveiled two graphics to promote text messaging through Ask a Librarian at their school.  The talented Cindy Dancel created the two graphics seen below. Are you planning a promotion for texting this Spring? If so, let us know!