In late January, Ask a Librarian began a marketing campaign online through Google Ads. The media plan focused on two main goals: creating awareness of the Ask A Librarian Website and increasing usage of the Ask A Librarian service. LURE … Continue reading
The Quality Assurance Workgroup is happy to award the following transcripts for the November 2011 Exemplary Reference Awards. Transcripts were awarded in three categories: Best Brief Chat, Best Detailed Chat, and Best Teaching Chat. The three winning transcripts are at: http://info.askalibrarian.org/toolbox/november-2011-exemplary-reference-transcripts/ Show your … Continue reading
The Ask a Librarian team is pleased to announce the launching of its new Info and Toolbox website. The address for the Info site (info.askalibrarian.org) and Toolbox Site (info.askalibrarian.org/toolbox) will remain the same. We have some new and exciting improvements. … Continue reading
Forgot to register? Space is still available in this Lunch & Learn TBLC Webinar! Lunch & Learn: Creating Infographics for More Powerful Handouts or Presentations Thurs., March 15, 12:00-12:45 pm ET You’re not too late… Space is still available in … Continue reading
In late January, Ask a Librarian began a marketing campaign online through Google ads. LURE Designs & Th!ink Creative Inc. have developed a media plan to run in two test markets for 30 days: Orlando & Jacksonville. The media plan focuses on two … Continue reading
When responding to text messages in the Agent Console, you no longer have to use an exclamation point (!) in front of your response. Just another exciting enhancement to make your job easier!
The following statistics are now available for the month of December 2011: AaL Summary Report Chat by Entry Point Email by Entry Point Text by Entry Point Zip Codes by County
Congratulations to AaL participating library Valencia College, who was named the nation’s best community college. They are the winner of the Aspen Prize for Community College Excellence. The Aspen Institute spent a year studying community colleges across the nation. Valencia was picked from a … Continue reading
OCLC Research in partnership with Rutgers, the State University of New Jersey pulled over five years of virtual reference research into a summary with specific and actionable suggestions in Seeking Synchronicity: Revelations and Recommendations for Virtual Reference. Seeking Synchronicity: Revelations and Recommendations … Continue reading
