Ask a Librarian Statistics

June Statistics: Fri, 02 Jul 2010 18:06:06 +0000 Another great month!!! Ask a Librarian assisted 3,864 users via live chat and 1,207 via email. This is a 32% increase live chat sessions from last June. So far this year, we’ve had 52,071 sessions. A summary report is available here: Summary Report Detailed reports are below: Email Monthly By Library June June Total Chat [...]
May Statistics: Wed, 02 Jun 2010 19:10:21 +0000 May statistics for Ask a Librarian. Compared with last May, Ask a Librarian saw a 54% increase in live chat sessions with 4,288 sessions!!! A summary is available here: Summary Report May 2010 Reports by Library and County: Total Chat By Entry Point – May Email Monthly By Library May Usage by County (User Reported [...]
April Ask a Librarian Statistics: Wed, 05 May 2010 13:35:46 +0000 Ask a Librarian had another great month. We had a 40% increase in live chat sessions from last April and overall we have assisted 32% more users this year than last year at the same point. A summary report is available in our Ask a Librarian Summary Report Reports by library and county are below: [...]