Tag Archives: News

May 2013 SuperStar

This month, we are recognizing a Library system that has played an outstanding part in the way Ask a Librarian operates. May’s AaL SuperStar recipient is Florida State University Library System (FSU). FSU envisioned a whole new way of utilizing Ask a Librarian … Continue reading

Posted in News, SuperStar | Tagged , | Comments Off

April 2013 Statistics

Usage Summary Mobile APP Chat Sessions 3 askalibrarian.mobi Mobile Chat Sessions 119 Standard Chat Sessions 2646 Instant Invite Chat Sessions 105 Widget Chat Sessions 1,849 Total Chat Sessions 4,722 E-mail Sessions 1,724 Text Sessions 619 April 2013 total sessions 7,065 … Continue reading

Posted in News, Statistics | Tagged , | Comments Off

December 2012 Exemplary Reference Awards

The Quality Assurance Workgroup is happy to award the following transcripts for the December 2012 Exemplary Reference Awards. Transcripts were awarded in three categories: Best Brief Chat, Best Detailed Chat, and Best Teaching Chat. Brief Exemplary Chat: Jamie Goldman, Ask A Librarian … Continue reading

Posted in Chat Transcripts, Exemplary Reference Awards, News, Quality Assurance Workgroup | Tagged , , , | Comments Off

November 2012 Exemplary Reference Awards

The Quality Assurance Workgroup is happy to award the following transcripts for the November 2012 Exemplary Reference Awards. Transcripts were awarded in three categories: Best Brief Chat, Best Detailed Chat, and Best Teaching Chat. Brief Exemplary Chat:  Lindsey Wharton, Florida Keys Community … Continue reading

Posted in Chat Transcripts, Exemplary Reference Awards, News, Quality Assurance Workgroup | Tagged , , , | Comments Off

March 2013 Statistics

Usage Summary Mobile APP Chat Sessions 18 askalibrarian.mobi Mobile Chat Sessions 106 Standard Chat Sessions 2512 Instant Invite Chat Sessions 83 Widget Chat Sessions 1,843 Total Chat Sessions 4,562 E-mail Sessions 1,360 Text Sessions 489 March 2013 total sessions 6,411 … Continue reading

Posted in News, Statistics | Tagged , | Comments Off

October 2012 Exemplary Reference Awards

The Quality Assurance Workgroup is happy to award the following transcripts for the October 2012 Exemplary Reference Awards. Transcripts were awarded in three categories: Best Brief Chat, Best Detailed Chat, and Best Teaching Chat. Brief Exemplary Chat:  Sara Gonzalez, Everglades University Sara … Continue reading

Posted in Chat Transcripts, Exemplary Reference Awards, News, Quality Assurance Workgroup | Tagged , , , | Comments Off

February 2013 Statistics

Usage Summary Mobile APP Chat Sessions 10 askalibrarian.mobi Mobile Chat Sessions 229 Standard Chat Sessions 2358 Instant Invite Chat Sessions 103 Widget Chat Sessions 1883 Total Chat Sessions 4,583 E-mail Sessions 1,459 Text Sessions 491 January 2013 total sessions 6,533 … Continue reading

Posted in News, Statistics | Tagged , | Comments Off