Tag Archives: Staffing Etiquette

New Hot Topics Webinar: The not-so secret tools, tips and tricks of the Ask a Librarian interns. How to provide assistance to statewide customers with grace and ease

I am excited to announce a new hot topics workshop on July 20th from 1:30pm-3:30pm ET: The not-so secret tools, tips and tricks of the Ask a Librarian interns. How to provide assistance to statewide customers with grace and ease … Continue reading →

Posted in Customer Service, Training | Tagged Customer Service, Florida Electronic Library, Knowledge Base, Staffing Etiquette, Training | Comments Off

Carol Bailey makes Ask a Librarian real for Miami-Dade County Administrators

Check out the blog post at JPL’s staff news blog at: Carol Bailey makes Ask a Librarian real for Miami-Dade County Administrators Great Work Carol!!!!

Posted in Staffing Etiquette | Tagged News, Staffing Etiquette | Comments Off

March Madness Customer Service Tips

We received great customer service tips and they mentioned – SCRIPTS and COMMUNICATION and utilizing the user’s library resources as the key to a successful session! Renee Patterson, Alachua County Library District says: My favorite tip is already in the … Continue reading →

Posted in Marketing, Staffing Etiquette, WOMM | Tagged Policies and Procedures, Staffing Etiquette, WOMM | Comments Off

Protected: TGIF Tips – 10/30/2009, Issue 21

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Posted in TGIF Tips | Tagged Scheduling, Staffing Etiquette, TGIF Tips | Comments Off

Tag Archives: Staffing Etiquette

New Hot Topics Webinar: The not-so secret tools, tips and tricks of the Ask a Librarian interns. How to provide assistance to statewide customers with grace and ease

Carol Bailey makes Ask a Librarian real for Miami-Dade County Administrators

March Madness Customer Service Tips

Protected: TGIF Tips – 10/30/2009, Issue 21

Ask a Librarian Services

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Tag Archives: Staffing Etiquette

Ask a Librarian Services

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