Quarterly Ask a Librarian User Survey is now live

The Quarterly Ask a Librarian User Survey is now live. The survey will pop-up at the end of a session automatically if the user doesn’t have pop-up blockers. However, you are encouraged to send the user survey script at the end of the session and push the survey (the survey link is available in the URL Response Library).

The survey asks:
1- Was this your first time using Ask a Librarian?
2- Did you connect with a librarian today?
3- Was your question answered today?
4- Did the librarian show you any web-based library resources today (library catalog, databases, etc.)?
5- Did you think you would be able to use those same resources on your own, later on?
6- Do you think you will be more comfortable doing online research in the future?
7- Would you use the Ask a Librarian service again?
8- How did you hear about Ask a Librarian?
9-We welcome your comments or suggestions. Please let us know how we are doing, and how we can improve?
10- We are randomly following up on surveys to find out more about your Ask a Librarian experience. If you wish to be contacted, please provide the following information.

Please let me know if you have any questions.