Ask a Librarian March Madness Month
Where each day brings a surprising fact, a fun activity, or an Ask a Librarian award … and a chance to brag about our incredible services!

Ask a Librarian has its own terminology, words often used in association with the service.   Test your knowledge of the service by completing a crossword puzzle.     Complete the puzzle either through the interactive online version (interactive crossword puzzle) or a printable version (printableversion).     Fax (813-628-4425) or email (Diana – sachsd at take a screenshot) the completed puzzle with your name and library to me.  The first puzzles completed win prizes!

Update:  Congratulations to Cindy Dorfeld Bruckman (Alachua County) and Brian Smith (Delray Beach) for being the first two people to submit completed puzzles!

Word of Mouth Marketing (WOMM) – Spread the Word!
Inform your users with these talking points:
• For live help when you’re not in our library, visit (or find the link on our library’s website).
• You can use Ask a Librarian for free.
• Ask a Librarian is a website where you can go to get your questions answered by a real librarian.
• Ask a Librarian is open until midnight ET Sunday through Thursday and until 5 p.m. ET Friday and Saturday.
• If Ask a Librarian isn’t open for chat, you can always email your question to us, and we’ll get back to you within 24 hours.