Ask a Librarian March Madness Month

Where each day brings a surprising fact, a fun activity, or an Ask a Librarian award … and a chance to brag about our incredible services!


When Orange County Library System added an Ask a Librarian logo (of their own design) to the Orange County Library System catalog pages, their number of monthly chats jumped from 27-85 chats per month to an average of 270 chats per month.  Wow – that’s a serious jump.  Way to go, OCLS!

Want those numbers for your own library system?  Look out for this Friday’s TGIF Tips for suggestions on marketing Ask a Librarian for your library, or contact us today to ask about how to increase your library’s visibility of Ask a Librarian to your own users.

Word of Mouth Marketing (WOMM) – Spread the Word!
Inform your patrons with these talking points:
·         For live help when you’re not in our library, visit (or find the link on our library’s website).
·         You can use Ask a Librarian for free.
·         Ask a Librarian is a website where you can go to get your questions answered by a real librarian.
·         Ask a Librarian is open until midnight ET Sunday through Thursday and until 5 p.m. ET Friday and Saturday.
·         If Ask a Librarian isn’t open for chat, you can always email your question to us, and we’ll get back to you within 24 hours.