It is always such a great time for us here at Ask a Librarian. The annual user group forum at FLA gives us the opportunity to meet so many people we mainly talk to online and via email.
We use this forum to let everyone know – where we have been in the past year, where we are going this year and to really thank everyone for the collaborative spirit that makes this program a success.
As part of the forum, we had a user panel with Bradley Wade Bishop and Traci to discuss his research on local questions within Ask a Librarian. His doctoral dissertation is called “Chat Reference and Location-Based Questions: A Multi-Method Evaluation of a Statewide Chat Reference Consortium.” We will post the actual dissertation when its published later this year.