Hot Topics in Ask a Librarian: Best Practices with K12 students in virtual reference – Presentation Notes

For those of you not there, you missed a great presentation! Carla Steinberg-Pfahl from Minnesota’s AskMN shared her experience in working with the K12 community and K12 users to create a better reference experience for everyone.

I learned a lot!

Her PowerPoint is available here –
Carla’s Presentation