Wow! You can definitely tell August is back to school month. While the first half of August was fairly quiet (1,601 chats from August 1-15), we definitely saw users return with the school bell. The second half of the month Ask a Librarian had 2,134 live chat sessions.
Overall, Ask a Librarian assisted 4,079 via live chat and 1,275 via email.
In order to get statistics out for your monthly reports, I am posting a quick post today and will have a detailed post next week.
Usage by Time and Day Charts
