Once again, Ask a Librarian experienced a record month!

  • 5,255 Live Chat Sessions (an 6% increase from last November)
  • 1,352 Email Sessions (a 25% increase from last November)
  • 566 text messages (our first complete month of texting!)

Summary report for the state:
AAL Stat Report (Nov 10) (updated)

Detailed reports per library are below:
Chat by Entry Point Nov10 (updated)
Email by Library Nov10
Texting by Library Nov10

Reports by Region
Texting by Incoming Phone Nov10
Usage By County (User Reported ZipCode) November10

For additional statistical information, feel free to contact me!