The Quality Assurance Workgroup has been hard at work and has awarded the following transcripts for June Exemplary Reference Awards. Transcripts were awarded in three categories: Best Detailed Chat, Best Brief Chat, and Best Teaching Chat. The three winning transcripts are at:

Exemplary Brief Chat: Ann Lindell, University of Florida. Ann quickly finds reliable websites on Fl acquifers and directs student to contact her library for databases she can use.

Exemplary Detailed Chat: Chad Mairn, St Petersburg College. Chad took his time working with a student from SPC in finding biographical information about a person who was difficult to research. Chad covered many bases including finding the student a book by the person at a local public library, teaching the student to use databases to search, and sending information from a Google Book.

Exemplary Teaching Chat: Nola Pettit, University of Central Florida. Good explanation for a tough subject ; Nola offered the student many options in the search for peer reviewed articles about a very up-to-date topic.

Each month we receive numerous nominations for fantastic reference. Here are the other nomineees:

Brief Chat
Ann Lindell, University of Florida
Catherine Hodges, Florida State College at Jacksonville
Jaime Goldman, AAL Intern
Janice Beever, Lee County Library System
Kimberly Reycraft, Florida Gulf Coast University Library
Renee Patterson, AAL Intern
Susan Smith, Hodges University
Warren French, Orange County Library System
Yossi Gremillion, Everglades University

Detailed Chat
Carlos Pedemonte, Tampa-Hillsborough County Public Library System
Chad Mairn, St. Petersburg College
Christine Boatright, Florida Gateway College
Debora Stewart, Palm Beach Atlantic University
Gale Vaccaro, Bruton Memorial Library
Greg Sidberry, Nova Southeastern University
Jorge Gonzalez, University of Florida
Kelli Byrd, Tampa-Hillsborough County Public Library System
Kristin Corbin, Suwannee River Regional Library
Laura Cifelli, Lee County Library System
Marni Chidsey, Northwest Florida State College
Susan Smith, Hodges University
Susan Weiss, Florida International University
Yossi Gremillion,Everglades University

Teaching Chat
Alys Jordan, Nova Southeastern University
Karen B., Brevard County Libraries
Rachael Cathcart, Florida Atlantic University
Yossi Gremillion, Everglades University

Don’t forget to nominate yourself or your co-workers sessions in the Ask a Librarian Toolbox at: or when closing a live chat session.

Congratulations to all those nominated this month. Don’t forget – Exemplary Reference Awards will be presented at FLA 2011 ( in Orlando, Florida. I thank everyone for all their hard work on Ask a Librarian – without each of you, Ask a Librarian would not be a success.