July Exemplary Reference Awards!

The Quality Assurance Workgroup has been hard at work and has awarded the following transcripts for July Exemplary Reference Awards. Transcripts were awarded in three categories: Best Detailed Chat, Best Brief Chat, and Best Teaching Chat. The three winning transcripts are at: http://askalibrarian.org/blog/?page_id=1955

Brief Exemplary Chat
Pat Russell, Maitland Public Library

Pat sets the student on the right track by introducing her to the Florida Electronic Library and helping set parameters for her search.

Detailed Exemplary Chat
Jay Mann, University of Florida

Great chat. Jay helped a patron find resources on resume building. Patron was very pleased, and remarked “you are amazing. You did more than you had to. Thanks so much”!

Teaching Exemplary Chat
Kay Ralston, Ask A Librarian Intern

Kay did a great job of explaining what the patron needed by showing her examples and explaining how to use the databases

Each month we receive numerous nominations for fantastic reference. Here are the other nomineees:

Brief Chat
Ely, NSU Reference
Susan Smith, Hodges University
Juan Lopez, Ana G. Mendez University System
Juan Lopez, Miami-Dade Public Library
Eleanor G, Miami-Dade Public Library
Yossi Gremillion, Everglades University
Kimberly Reycraft, FGCU Library
Anne Clement, Jacksonville PL
Jaime Goldman, Ask a Librarian Intern
Beth R, FSU
David W, Jacksonville PL
Greg Sidberry, Nova
Lori Hansen, Lee County
Kay Ralston, Ask a Librarian Intern
Bobbie Levine, Broward
Susan Livingston, South Fl Comm. College
Pat Russell, Maitland Public Library
Gale Vaccaro, Bruton Memorial Library
Deirdre Morrow, Sarasota County Library System
Diana Matthews, Santa Fe College

Detailed Chat
Dan Hood, Indian River State College
Yossi Gremillion, Everglades University
Jay Mann, University of Florida
Richard Reilly, Martin County Library
Chip Halvorsen, Alachua County Library District
Eleanor G. Miami Dade Public Library
Donna Kelly, St Petersburg College

Teaching Chat
Michael Furlong, Valencia Community College
Kay Ralston, Ask a Librarian Intern
Mandy Morris, St Petersburg Public
Susan Smith, Hodges University
Jennifer Kepple, Fort Walton Beach Public Library
Ken Venet, Barry University
Kristy Padron, Florida Atlantic University

Don’t forget to nominate yourself or your co-workers sessions in the Ask a Librarian Toolbox at: https://info.askalibrarian.org or when closing a live chat session.

Congratulations to all those nominated this month. Don’t forget – Exemplary Reference Awards will be presented at FLA 2011 (www.flalib.org). in Orlando, Florida. I thank everyone for all their hard work on Ask a Librarian – without each of you, Ask a Librarian would not be a success.