refresher, e-books, texting, customer service webinars

Space is still available in the following Ask a Librarian workshops.  Please follow the corresponding link to reserve your spot in the webinar(s):

1.5-Hour Refresher: Ask a Librarian – 04/19/2011 10-11:30 am ET (webinar)

Hot Topics: E-Books and E-Readers Explained – 04/20/2011 1:30-3 pm ET (webinar)   

Site Coordinator Training: KnowledgeBase and Portal Page Editing – 05/02/2011 2-3 pm ET (webinar)

Texting: Ask a Librarian – 06/01/2011 10-11 am ET (webinar)  

Hot Topics: Customer Service Excellence, or How to Win an Exemplary Reference Award – 06/06/2011 1:30-3 pm ET (webinar)