January 2013 Statistics


January 2013 Stats

Usage Summary

Mobile APP Chat Sessions5
askalibrarian.mobi Mobile Chat Sessions202
Standard Chat Sessions2243
Instant Invite Chat Sessions72
Widget Chat Sessions1487
Total Chat Sessions4,009
E-mail Sessions1,692
Text Sessions511
January 2013 total sessions6,212
Fiscal 2012-201324,708
Total use 2011 -201283,400
Participating Libraries127

Top entry by chat

  1. Florida State University
  2. University of South Florida Libraries
  3. University of Florida
  4. Nova Southeastern University
  5. Orange County Public Library Sytem
  6. St. Petersburg College
  7. University of Central Florida
  8. Tampa Hillsborough Public Library System
  9. Jacksonville Public Library
  10. Miami Dade College Library

Training

  • Total Trained: 47
  • Number of Sessions:6
  • Video On Demand Views: 67
  • Classes Offered: Introductory Training Series, 2-Hour Refresher, Online Resources in the Agent Console, AaL Flash Tips: Chat Transcripts & Mail Messages, High Anxiety: Increasing your Comfort Level on the Statewide Desk

Live Chat

Local Desks1,419
Academic353
Collaborative2,237
Total Chat4,009

Local Stats by Entry Point

Visits by City

CitiesVisits %
Tallahassee26.06%
Gainesville14.85%
Orlando9.38%
Jacksonville6.52%
Goldenrod4.16%
Miami3.59%
Key West2.52%
Sarasota2.01%
St Petersburg2.01%
Tampa1.82%

Visits by Metro Area

Metro AreaVisits %
Tallahassee FL-Thomasville GA26.36%
Orlando-Daytona Beach-Melbourne FL23.37%
Gainesville FL14.95%
Tampa-St. Petersburg (Sarasota) FL14.50%
Miami-Ft. Lauderdale FL9.89%
Jacksonville FL7.66%
Panama City FL1.12%
West Palm Beach-Ft. Pierce FL0.98%
Ft. Myers-Naples FL0.83%
Mobile AL-Pensacola (Ft. Walton Beach) FL0.34%

Yearly Comparison

Yearly Comparison
January 2012 vs January 2013