
Usage Summary
Mobile APP Chat Sessions |
5 |
askalibrarian.mobi Mobile Chat Sessions |
202 |
Standard Chat Sessions |
2243 |
Instant Invite Chat Sessions |
72 |
Widget Chat Sessions |
1487 |
Total Chat Sessions |
4,009 |
E-mail Sessions |
1,692 |
Text Sessions |
511 |
January 2013 total sessions |
6,212 |
Fiscal 2012-2013 |
24,708 |
Total use 2011 -2012 |
83,400 |
Participating Libraries |
127 |
|
Top entry by chat
- Florida State University
- University of South Florida Libraries
- University of Florida
- Nova Southeastern University
- Orange County Public Library Sytem
- St. Petersburg College
- University of Central Florida
- Tampa Hillsborough Public Library System
- Jacksonville Public Library
- Miami Dade College Library
Training
- Total Trained: 47
- Number of Sessions:6
- Video On Demand Views: 67
- Classes Offered: Introductory Training Series, 2-Hour Refresher, Online Resources in the Agent Console, AaL Flash Tips: Chat Transcripts & Mail Messages, High Anxiety: Increasing your Comfort Level on the Statewide Desk
|
Live Chat
Local Desks |
1,419 |
Academic |
353 |
Collaborative |
2,237 |
Total Chat |
4,009 |
|
Local Stats by Entry Point
|
Visits by City
Cities |
Visits % |
Tallahassee |
26.06% |
Gainesville |
14.85% |
Orlando |
9.38% |
Jacksonville |
6.52% |
Goldenrod |
4.16% |
Miami |
3.59% |
Key West |
2.52% |
Sarasota |
2.01% |
St Petersburg |
2.01% |
Tampa |
1.82% |
|
Visits by Metro Area
Metro Area |
Visits % |
Tallahassee FL-Thomasville GA |
26.36% |
Orlando-Daytona Beach-Melbourne FL |
23.37% |
Gainesville FL |
14.95% |
Tampa-St. Petersburg (Sarasota) FL |
14.50% |
Miami-Ft. Lauderdale FL |
9.89% |
Jacksonville FL |
7.66% |
Panama City FL |
1.12% |
West Palm Beach-Ft. Pierce FL |
0.98% |
Ft. Myers-Naples FL |
0.83% |
Mobile AL-Pensacola (Ft. Walton Beach) FL |
0.34% |
|
Yearly Comparison
 January 2012 vs January 2013 |