January 2013 Stats

Usage Summary

Mobile APP Chat Sessions 5
askalibrarian.mobi Mobile Chat Sessions 202
Standard Chat Sessions 2243
Instant Invite Chat Sessions 72
Widget Chat Sessions 1487
Total Chat Sessions 4,009
E-mail Sessions 1,692
Text Sessions 511
January 2013 total sessions 6,212
Fiscal 2012-2013 24,708
Total use 2011 -2012 83,400
Participating Libraries 127

Top entry by chat

  1. Florida State University
  2. University of South Florida Libraries
  3. University of Florida
  4. Nova Southeastern University
  5. Orange County Public Library Sytem
  6. St. Petersburg College
  7. University of Central Florida
  8. Tampa Hillsborough Public Library System
  9. Jacksonville Public Library
  10. Miami Dade College Library

Training

  • Total Trained: 47
  • Number of Sessions:6
  • Video On Demand Views: 67
  • Classes Offered: Introductory Training Series, 2-Hour Refresher, Online Resources in the Agent Console, AaL Flash Tips: Chat Transcripts & Mail Messages, High Anxiety: Increasing your Comfort Level on the Statewide Desk

Live Chat

Local Desks 1,419
Academic 353
Collaborative 2,237
Total Chat 4,009

Local Stats by Entry Point

Visits by City

Cities Visits %
Tallahassee 26.06%
Gainesville 14.85%
Orlando 9.38%
Jacksonville 6.52%
Goldenrod 4.16%
Miami 3.59%
Key West 2.52%
Sarasota 2.01%
St Petersburg 2.01%
Tampa 1.82%

Visits by Metro Area

Metro Area Visits %
Tallahassee FL-Thomasville GA 26.36%
Orlando-Daytona Beach-Melbourne FL 23.37%
Gainesville FL 14.95%
Tampa-St. Petersburg (Sarasota) FL 14.50%
Miami-Ft. Lauderdale FL 9.89%
Jacksonville FL 7.66%
Panama City FL 1.12%
West Palm Beach-Ft. Pierce FL 0.98%
Ft. Myers-Naples FL 0.83%
Mobile AL-Pensacola (Ft. Walton Beach) FL 0.34%

Yearly Comparison

Yearly Comparison

January 2012 vs January 2013