Usage Summary
| Mobile APP Chat Sessions |
5 |
| askalibrarian.mobi Mobile Chat Sessions |
202 |
| Standard Chat Sessions |
2243 |
| Instant Invite Chat Sessions |
72 |
| Widget Chat Sessions |
1487 |
| Total Chat Sessions |
4,009 |
| E-mail Sessions |
1,692 |
| Text Sessions |
511 |
| January 2013 total sessions |
6,212 |
| Fiscal 2012-2013 |
24,708 |
| Total use 2011 -2012 |
83,400 |
| Participating Libraries |
127 |
|
Top entry by chat
- Florida State University
- University of South Florida Libraries
- University of Florida
- Nova Southeastern University
- Orange County Public Library Sytem
- St. Petersburg College
- University of Central Florida
- Tampa Hillsborough Public Library System
- Jacksonville Public Library
- Miami Dade College Library
Training
- Total Trained: 47
- Number of Sessions:6
- Video On Demand Views: 67
- Classes Offered: Introductory Training Series, 2-Hour Refresher, Online Resources in the Agent Console, AaL Flash Tips: Chat Transcripts & Mail Messages, High Anxiety: Increasing your Comfort Level on the Statewide Desk
|
Live Chat
| Local Desks |
1,419 |
| Academic |
353 |
| Collaborative |
2,237 |
| Total Chat |
4,009 |
|
Local Stats by Entry Point
|
Visits by City
| Cities |
Visits % |
| Tallahassee |
26.06% |
| Gainesville |
14.85% |
| Orlando |
9.38% |
| Jacksonville |
6.52% |
| Goldenrod |
4.16% |
| Miami |
3.59% |
| Key West |
2.52% |
| Sarasota |
2.01% |
| St Petersburg |
2.01% |
| Tampa |
1.82% |
|
Visits by Metro Area
| Metro Area |
Visits % |
| Tallahassee FL-Thomasville GA |
26.36% |
| Orlando-Daytona Beach-Melbourne FL |
23.37% |
| Gainesville FL |
14.95% |
| Tampa-St. Petersburg (Sarasota) FL |
14.50% |
| Miami-Ft. Lauderdale FL |
9.89% |
| Jacksonville FL |
7.66% |
| Panama City FL |
1.12% |
| West Palm Beach-Ft. Pierce FL |
0.98% |
| Ft. Myers-Naples FL |
0.83% |
| Mobile AL-Pensacola (Ft. Walton Beach) FL |
0.34% |
|
Yearly Comparison
 January 2012 vs January 2013 |
