Each month, the Ask a Librarian team picks an outstanding member that has shown exceptional participation in the program. This month’s AAL SuperStar winner is Susan Livingston from South Florida State College.
Susan is a librarian at the main campus in Avon Park. She is a past Exemplary Reference winner for a detailed chat in April 2007, teaching chat in June 2007 and April and October of 2008. Susan is also a mentor for the AAL program, asking pretend-chat questions to new trainees. She has also presented the workshop “Customer Service, or How to Win an Exemplary Reference Award” with co-presenter Pat Barbier several times for Ask a Librarian members.
Susan has been a backbone to the Ask a Librarian program since they joined. If there is a call for help on the lists, Susan is there to help out her fellow colleagues. She chooses to staff regular evening hours, with the express intention of assisting her statewide colleagues most in need of help.
Susan is an AMAZING supporter of Ask a Librarian and her dedication to the program will certainly be missed! This is a special time for Susan as she will be retiring in May of this year. Her hard work NEVER goes unnoticed.
Please help me congratulate this month’s Honorary SuperStar winner, Susan Livingston.