Usage Summary
| Mobile APP Chat Sessions |
3 |
| askalibrarian.mobi Mobile Chat Sessions |
119 |
| Standard Chat Sessions |
2646 |
| Instant Invite Chat Sessions |
105 |
| Widget Chat Sessions |
1,849 |
| Total Chat Sessions |
4,722 |
| E-mail Sessions |
1,724 |
| Text Sessions |
619 |
| April 2013 total sessions |
7,065 |
| Fiscal 2012-2013 |
44,717 |
| Total use 2011 -2012 |
83,400 |
| Participating Libraries |
128 |
|
Top entry by chat
- Florida State University
- St. Petersburg College
- Tampa Hillsborough Public Library System
- Orange County Library System
- University of South Florida
- University of Florida
- Nova Southeastern University
- Miami Dade College
- Jacksonville Public Library
- University of Central Florida
Training
- Total Trained: 42
- Number of Sessions:8
- Video On-Demand Views: 42
- Classes Offered: Introductory Training Series (4), 2-Hour Refresher, Custom Training (2), Drupal for Site Coordinators
|
Live Chat
| Local Desks |
1,605 |
| Academic |
613 |
| Collaborative |
2,504 |
| Total Chat |
4,722 |
|
Local Stats by Entry Point
Chat, Email, and Text |
Visits by City
| Cities |
Visits % |
| Tallahassee |
30.19% |
| Gainesville |
14.18% |
| Orlando |
6.24% |
| Jacksonville |
4.79% |
| Sarasota |
3.77% |
| Goldenrod |
3.59% |
| St. Petersburg |
3.39% |
| Miami |
3.33% |
| Tampa |
2.00% |
| Key West |
1.69% |
|
Visits by Metro Area
| Metro Area |
Visits % |
| Tallahassee FL-Thomasville GA |
30.58% |
| Orlando-Daytona Beach-Melbourne FL |
18.73% |
| Tampa-St. Petersburg (Sarasota) FL |
17.65% |
| Gainesville FL |
14.27% |
| Miami-Ft. Lauderdale FL |
9.13% |
| Jacksonville |
5.44% |
| West Palm Beach-Ft. Pierce FL |
1.58% |
| Panama City FL |
1.05% |
| Ft. Myers-Naples FL |
0.84% |
| Mobile AL-Pensacola (Ft. Walton Beach) FL |
0.46% |
|
Yearly Comparison
 April 2012 vs April 2013 |
