April 2013 Stats

Usage Summary

Mobile APP Chat Sessions 3
askalibrarian.mobi Mobile Chat Sessions 119
Standard Chat Sessions 2646
Instant Invite Chat Sessions 105
Widget Chat Sessions 1,849
Total Chat Sessions 4,722
E-mail Sessions 1,724
Text Sessions 619
April 2013 total sessions 7,065
Fiscal 2012-2013 44,717
Total use 2011 -2012 83,400
Participating Libraries 128

Top entry by chat

  1. Florida State University
  2. St. Petersburg College
  3. Tampa Hillsborough Public Library System
  4. Orange County Library System
  5. University of South Florida
  6. University of Florida
  7. Nova Southeastern University
  8. Miami Dade College
  9. Jacksonville Public Library
  10. University of Central Florida

Training

  • Total Trained: 42
  • Number of Sessions:8
  • Video On-Demand Views: 42
  • Classes Offered: Introductory Training Series (4), 2-Hour Refresher, Custom Training (2), Drupal for Site Coordinators

Live Chat

Local Desks 1,605
Academic 613
Collaborative 2,504
Total Chat 4,722

Local Stats by Entry Point

Chat, Email, and Text 

Visits by City

Cities Visits %
Tallahassee 30.19%
Gainesville 14.18%
Orlando 6.24%
Jacksonville 4.79%
Sarasota 3.77%
Goldenrod 3.59%
St. Petersburg 3.39%
Miami 3.33%
Tampa 2.00%
Key West 1.69%

Visits by Metro Area

Metro Area Visits %
Tallahassee FL-Thomasville GA 30.58%
Orlando-Daytona Beach-Melbourne FL 18.73%
Tampa-St. Petersburg (Sarasota) FL 17.65%
Gainesville FL 14.27%
Miami-Ft. Lauderdale FL 9.13%
Jacksonville 5.44%
West Palm Beach-Ft. Pierce FL 1.58%
Panama City FL 1.05%
Ft. Myers-Naples FL 0.84%
Mobile AL-Pensacola (Ft. Walton Beach) FL 0.46%

Yearly Comparison

Yearly Comparison

April 2012 vs April 2013