May 2013 Stats

Usage Summary

Mobile APP Chat Sessions 9
askalibrarian.mobi Mobile Chat Sessions 326
Facebook 3
Standard Chat Sessions 1,842
Instant Invite Chat Sessions 53
Widget Chat Sessions 1,183
Total Chat Sessions 3,416
E-mail Sessions 1,374
Text Sessions 362
May 2013 total sessions 5,152
Fiscal 2012-2013 49,869
Total use 2011 -2012 83,400
Participating Libraries 128

Top entry by chat

  1. Orange County Library System
  2. Tampa Hillsborough Public Library System
  3. Florida State University
  4. Nova Southeastern University
  5. University of South Florida
  6. St. Petersburg College
  7. Jacksonville Public Library
  8. University of Florida
  9. Broward County
  10. University of Central Florida

Training

  • Total Trained: 21
  • Number of Sessions:3
  • Video On-Demand Views: 44
  • Classes Offered: Online Introductory Training Series (2), Ask a Librarian 2-Hour Refresher Webinar

Live Chat

Local Desks 1,007
Academic 379
Collaborative 2,030
Total Chat 3,416

Local Stats by Entry Point

Chat, Email, and Text 

Visits by City

Cities Visits %
Tallahassee 22.50%
Gainesville 11.76%
Jacksonville 8.36%
Orlando 6.88%
Sarasota 4.64%
Miami 4.08%
Goldenrod 3.43%
St. Petersburg 3.40%
Tampa 1.74%
Kissimmee 1.62%

Visits by Metro Area

Metro Area Visits %
Tallahassee FL-Thomasville GA 23.01%
Orlando-Daytona Beach-Melbourne FL 21.66%
Tampa-St. Petersburg (Sarasota) FL 18.81%
Gainesville FL 11.89%
Miami-Ft. Lauderdale FL 10.02%
Jacksonville 9.29%
West Palm Beach-Ft. Pierce FL 2.05%
Panama City FL 1.16%
Ft. Myers-Naples FL 1.11%
Mobile AL-Pensacola (Ft. Walton Beach) FL 0.53%

Yearly Comparison

Yearly Comparison

May 2012 vs May 2013