May 2013 Statistics


May 2013 Stats

Usage Summary

Mobile APP Chat Sessions9
askalibrarian.mobi Mobile Chat Sessions326
Facebook3
Standard Chat Sessions1,842
Instant Invite Chat Sessions53
Widget Chat Sessions1,183
Total Chat Sessions3,416
E-mail Sessions1,374
Text Sessions362
May 2013 total sessions5,152
Fiscal 2012-201349,869
Total use 2011 -201283,400
Participating Libraries128

Top entry by chat

  1. Orange County Library System
  2. Tampa Hillsborough Public Library System
  3. Florida State University
  4. Nova Southeastern University
  5. University of South Florida
  6. St. Petersburg College
  7. Jacksonville Public Library
  8. University of Florida
  9. Broward County
  10. University of Central Florida

Training

  • Total Trained: 21
  • Number of Sessions:3
  • Video On-Demand Views: 44
  • Classes Offered: Online Introductory Training Series (2), Ask a Librarian 2-Hour Refresher Webinar

Live Chat

Local Desks1,007
Academic379
Collaborative2,030
Total Chat3,416

Local Stats by Entry Point

Chat, Email, and Text 

Visits by City

CitiesVisits %
Tallahassee22.50%
Gainesville11.76%
Jacksonville8.36%
Orlando6.88%
Sarasota4.64%
Miami4.08%
Goldenrod3.43%
St. Petersburg3.40%
Tampa1.74%
Kissimmee1.62%

Visits by Metro Area

Metro AreaVisits %
Tallahassee FL-Thomasville GA23.01%
Orlando-Daytona Beach-Melbourne FL21.66%
Tampa-St. Petersburg (Sarasota) FL18.81%
Gainesville FL11.89%
Miami-Ft. Lauderdale FL10.02%
Jacksonville9.29%
West Palm Beach-Ft. Pierce FL2.05%
Panama City FL1.16%
Ft. Myers-Naples FL1.11%
Mobile AL-Pensacola (Ft. Walton Beach) FL0.53%

Yearly Comparison

Yearly Comparison
May 2012 vs May 2013