Usage Summary
| Mobile APP Chat Sessions |
9 |
| askalibrarian.mobi Mobile Chat Sessions |
326 |
| Facebook |
3 |
| Standard Chat Sessions |
1,842 |
| Instant Invite Chat Sessions |
53 |
| Widget Chat Sessions |
1,183 |
| Total Chat Sessions |
3,416 |
| E-mail Sessions |
1,374 |
| Text Sessions |
362 |
| May 2013 total sessions |
5,152 |
| Fiscal 2012-2013 |
49,869 |
| Total use 2011 -2012 |
83,400 |
| Participating Libraries |
128 |
|
Top entry by chat
- Orange County Library System
- Tampa Hillsborough Public Library System
- Florida State University
- Nova Southeastern University
- University of South Florida
- St. Petersburg College
- Jacksonville Public Library
- University of Florida
- Broward County
- University of Central Florida
Training
- Total Trained: 21
- Number of Sessions:3
- Video On-Demand Views: 44
- Classes Offered: Online Introductory Training Series (2), Ask a Librarian 2-Hour Refresher Webinar
|
Live Chat
| Local Desks |
1,007 |
| Academic |
379 |
| Collaborative |
2,030 |
| Total Chat |
3,416 |
|
Local Stats by Entry Point
Chat, Email, and Text |
Visits by City
| Cities |
Visits % |
| Tallahassee |
22.50% |
| Gainesville |
11.76% |
| Jacksonville |
8.36% |
| Orlando |
6.88% |
| Sarasota |
4.64% |
| Miami |
4.08% |
| Goldenrod |
3.43% |
| St. Petersburg |
3.40% |
| Tampa |
1.74% |
| Kissimmee |
1.62% |
|
Visits by Metro Area
| Metro Area |
Visits % |
| Tallahassee FL-Thomasville GA |
23.01% |
| Orlando-Daytona Beach-Melbourne FL |
21.66% |
| Tampa-St. Petersburg (Sarasota) FL |
18.81% |
| Gainesville FL |
11.89% |
| Miami-Ft. Lauderdale FL |
10.02% |
| Jacksonville |
9.29% |
| West Palm Beach-Ft. Pierce FL |
2.05% |
| Panama City FL |
1.16% |
| Ft. Myers-Naples FL |
1.11% |
| Mobile AL-Pensacola (Ft. Walton Beach) FL |
0.53% |
|
Yearly Comparison
 May 2012 vs May 2013 |
