
Usage Summary
Mobile APP Chat Sessions |
9 |
askalibrarian.mobi Mobile Chat Sessions |
326 |
Facebook |
3 |
Standard Chat Sessions |
1,842 |
Instant Invite Chat Sessions |
53 |
Widget Chat Sessions |
1,183 |
Total Chat Sessions |
3,416 |
E-mail Sessions |
1,374 |
Text Sessions |
362 |
May 2013 total sessions |
5,152 |
Fiscal 2012-2013 |
49,869 |
Total use 2011 -2012 |
83,400 |
Participating Libraries |
128 |
|
Top entry by chat
- Orange County Library System
- Tampa Hillsborough Public Library System
- Florida State University
- Nova Southeastern University
- University of South Florida
- St. Petersburg College
- Jacksonville Public Library
- University of Florida
- Broward County
- University of Central Florida
Training
- Total Trained: 21
- Number of Sessions:3
- Video On-Demand Views: 44
- Classes Offered: Online Introductory Training Series (2), Ask a Librarian 2-Hour Refresher Webinar
|
Live Chat
Local Desks |
1,007 |
Academic |
379 |
Collaborative |
2,030 |
Total Chat |
3,416 |
|
Local Stats by Entry Point
Chat, Email, and Text |
Visits by City
Cities |
Visits % |
Tallahassee |
22.50% |
Gainesville |
11.76% |
Jacksonville |
8.36% |
Orlando |
6.88% |
Sarasota |
4.64% |
Miami |
4.08% |
Goldenrod |
3.43% |
St. Petersburg |
3.40% |
Tampa |
1.74% |
Kissimmee |
1.62% |
|
Visits by Metro Area
Metro Area |
Visits % |
Tallahassee FL-Thomasville GA |
23.01% |
Orlando-Daytona Beach-Melbourne FL |
21.66% |
Tampa-St. Petersburg (Sarasota) FL |
18.81% |
Gainesville FL |
11.89% |
Miami-Ft. Lauderdale FL |
10.02% |
Jacksonville |
9.29% |
West Palm Beach-Ft. Pierce FL |
2.05% |
Panama City FL |
1.16% |
Ft. Myers-Naples FL |
1.11% |
Mobile AL-Pensacola (Ft. Walton Beach) FL |
0.53% |
|
Yearly Comparison
 May 2012 vs May 2013 |