June 2013 Statistics


June 2013 Stats

Usage Summary

Mobile APP Chat Sessions2
askalibrarian.mobi Mobile Chat Sessions250
Facebook3
Standard Chat Sessions1,751
Instant Invite Chat Sessions105
Widget Chat Sessions1,364
Total Chat Sessions3,544
E-mail Sessions1,334
Text Sessions377
June 2013 total sessions5,255
Fiscal 2012-201355,124
Total use 2011 -201283,400
Participating Libraries129

Top entry by chat

  1. St. Petersburg College
  2. Orange County Library System
  3. Florida State University
  4. Jacksonville Public Library 
  5. Tampa Hillsborough Public Library System
  6. Nova Southeastern University
  7. University of South Florida
  8. University of Florida
  9. Broward County
  10. Seminole County Public Library

Training

  • Total Trained: 34
  • Number of Sessions:5
  • Video On-Demand Views: 54
  • Classes Offered: Online Introductory Training Series (4), Ask a Librarian 2-Hour Refresher Webinar

Live Chat

Local Desks1,083
Academic377
Collaborative2,084
Total Chat3,544

Local Stats by Entry Point

Provides a breakdown for each member libraries individual chat, email and text message statistics.

Chat, Email, and Text 

Visits by City

CitiesVisits %
Tallahassee21.39%
Gainesville9.31%
Jacksonville8.40%
Orlando6.27%
Miami3.76%
Goldenrod3.43%
St. Petersburg3.36%
Tampa1.56%
Kissimmee1.43%
Key West1.59%

Visits-Browser & OS

BrowserVisits %
Firefox38.96%
Chrome35.20%
Internet Explorer12.16%
Safari7.19%
Android Browser4.84%
Amazon Silk0.88%
Safari (App)0.24%
Opera0.20%
IE with Chrome Frame0.08%
Blackberry0.06%

Entry by Location

Entry by Location
June 2013 Entry by Location

Yearly Comparison

Yearly Comparison
June 2012 vs June 2013