July 2013 Statistics

Usage Summary

Mobile APP Chat Sessions20
askalibrarian.mobi Mobile Chat Sessions303
Facebook1
Standard Chat Sessions1,766
Instant Invite Chat Sessions76
Widget Chat Sessions1,499
Gale -Widget Chat Sessions110
Total Chat Sessions3,775
E-mail Sessions1,414
Text Sessions514
July 2013 total sessions5,703
Fiscal 2012-201360,827
Total use 2011 -201283,400
Participating Libraries129

Top entry by chat

  1. Orange County Library System
  2. Nova Southeastern University
  3. Florida State University
  4. Tampa Hillsborough Public Library System
  5. Jacksonville Public Library 
  6. University of Florida
  7. Seminole County Public Library
  8. Broward County
  9. Miami Dade Public 
  10. University of Central Florida

Training

  • Total Trained: 32
  • Number of Sessions:4
  • Video On-Demand Views: 108
  • Classes Offered: Introductory Training Series (2), Ask a Librarian 2-Hour Refresher, Drupal for Site Coordinators

Live Chat

Local Desks1,253
Academic311
Collaborative2,211
Total Chat3,775

Local Stats by Entry Point

Provides a breakdown for each member libraries individual chat, email and text message statistics.

Chat, Email, and Text 

Visits by City

CitiesVisits %
Tallahassee23.55%
Gainesville10.24%
Jacksonville8.26%
Orlando7.69%
Goldenrod4.65%
Miami3.65%
Spring Hill3.22%
St. Petersburg2.63%
Kissimmee1.70%
Tampa1.51%

Visits-Browser & OS

BrowserVisits %
Firefox39.35%
Chrome35.61%
Internet Explorer11.44%
Safari7.30%
Android Browser4.69%
Amazon Silk0.84%
Safari (App)0.23%
Opera0.17%
IE with Chrome Frame0.14%
Opera-Mini0.04%

Entry by Location

Entry by Location
July 2013 Entry by Location

Yearly Comparison

Yearly Comparison
July 2012 vs July 2013