Usage Summary

Mobile APP Chat Sessions 20
askalibrarian.mobi Mobile Chat Sessions 303
Facebook 1
Standard Chat Sessions 1,766
Instant Invite Chat Sessions 76
Widget Chat Sessions 1,499
Gale -Widget Chat Sessions 110
Total Chat Sessions 3,775
E-mail Sessions 1,414
Text Sessions 514
July 2013 total sessions 5,703
Fiscal 2012-2013 60,827
Total use 2011 -2012 83,400
Participating Libraries 129

Top entry by chat

  1. Orange County Library System
  2. Nova Southeastern University
  3. Florida State University
  4. Tampa Hillsborough Public Library System
  5. Jacksonville Public Library 
  6. University of Florida
  7. Seminole County Public Library
  8. Broward County
  9. Miami Dade Public 
  10. University of Central Florida

Training

  • Total Trained: 32
  • Number of Sessions:4
  • Video On-Demand Views: 108
  • Classes Offered: Introductory Training Series (2), Ask a Librarian 2-Hour Refresher, Drupal for Site Coordinators

Live Chat

Local Desks 1,253
Academic 311
Collaborative 2,211
Total Chat 3,775

Local Stats by Entry Point

Provides a breakdown for each member libraries individual chat, email and text message statistics.

Chat, Email, and Text 

Visits by City

Cities Visits %
Tallahassee 23.55%
Gainesville 10.24%
Jacksonville 8.26%
Orlando 7.69%
Goldenrod 4.65%
Miami 3.65%
Spring Hill 3.22%
St. Petersburg 2.63%
Kissimmee 1.70%
Tampa 1.51%

Visits-Browser & OS

Browser Visits %
Firefox 39.35%
Chrome 35.61%
Internet Explorer 11.44%
Safari 7.30%
Android Browser 4.69%
Amazon Silk 0.84%
Safari (App) 0.23%
Opera 0.17%
IE with Chrome Frame 0.14%
Opera-Mini 0.04%

Entry by Location

Entry by Location

July 2013 Entry by Location

Yearly Comparison

Yearly Comparison

July 2012 vs July 2013