August 2013 Statistics

Usage Summary

Mobile APP Chat Sessions13
askalibrarian.mobi Mobile Chat Sessions316
Standard Chat Sessions1,831
Instant Invite Chat Sessions50
Widget Chat Sessions1,335
Gale -Widget Chat Sessions167
Total Chat Sessions3,712
E-mail Sessions2,283
Text Sessions445
August 2013 total sessions6,440
Fiscal 2012-201367,267
Total use 2011 -201283,400
Participating Libraries129

Top entry by chat

  1. Florida State University
  2. Orange County Library System
  3. Hillsborough County Public Library System
  4. University of Florida
  5. Nova Southeastern University
  6. St. Petersburg College
  7. Jacksonville Public Library
  8. University of South Florida
  9. University of Central Florida
  10. Miami-Dade Public Library

Training

  • Total Trained: 33
  • Number of Sessions:5
  • Video On-Demand Views: 52
  • Classes Offered: Introductory Training Series (4), Ask a Librarian 2-Hour Refresher

Live Chat

Local Desks1,175
Academic332
Collaborative2,205
Total Chat3,712

Local Stats by Entry Point

Provides a breakdown for each member libraries individual chat, email and text message statistics.

Chat, Email, and Text 

Visits by City

CitiesVisits %
Gainesville14.71%
Jacksonville9.60%
Tallahassee7.35%
Union Park5.85%
Spring Hill3.43%
Sarasota2.82%
St. Petersburg2.74%
Orlando2.65%
Tampa2.19%
Kissimmee1.95%

Top 10 Page Visits

LinkVisits %
www.askalibrarian.org30.73%
www.valenciacollege.edu8.74%
www.jpl.coj.net5.73%
www.seminolecountyfl.gov5.35%
www.hcpl.lib.fl.us4.87%
www.discover.linccweb.org3.16%
www.myflorida.com2.74%
www.libguides.hccfl.edu2.13%
www.myhlc.org2.11%
www.infotrac.galegroup.com1.96%

Entry by Location

Entry by Location
August 2013 Entry by Location

Yearly Comparison

Yearly Comparison
August 2012 vs August 2013