September 2013 Statistics

Usage Summary

Mobile APP Chat Sessions7
askalibrarian.mobi Mobile Chat Sessions295
Standard Chat Sessions2,452
Instant Invite Chat Sessions128
Widget Chat Sessions2,243
Gale -Widget Chat Sessions353
Total Chat Sessions5,478
E-mail Sessions2,553
Text Sessions562
August 2013 total sessions8,593
Fiscal 2012-201375,868
Total use 2011 -201283,400
Participating Libraries129

Top entry by chat

  1. Florida State University
  2. St. Petersburg College
  3. University of South Florida Libraries
  4. Nova Southeastern University
  5. University of Florida
  6. Orange County Public Library
  7. Tampa Hillsborough Public Library
  8. University of Central Florida
  9. Jacksonville Public Library
  10. Miami-Dade College

Training

  • Total Trained: 20
  • Number of Sessions:4
  • Video On-Demand Views: 58
  • Classes Offered: Introductory Training Series (2), Ask a Librarian 2-Hour Refresher

Live Chat

Local Desks1,906
Academic526
Collaborative3,046
Total Chat5,478

Local Stats by Entry Point

Provides a breakdown for each member libraries individual chat, email and text message statistics.

Chat, Email, and Text 

Visits by City

CitiesVisits %
Gainesville13.44%
Tallahassee7.67%
Orlando7.20%
Jacksonville6.29%
Sarasota3.97%
Kissimmee3.50%
Union Park3.17%
Miami2.88%
St. Petersburg2.63%
Tampa2.29%

Top 10 Page Visits

LinkVisits %
www.askalibrarian.org26.64%
www.valenciacollege.edu11.81%
www.mdc.edu4.31%
www.discover.linccweb.org3.35%
www.jpl.coj.net3.27%
www.seminolecountyfl.gov3.17%
www.hcpl.lib.fl.us2.96%
www.gogalegroup.com2.95%
www.infotrac.galegroup.com2.46%
www.legacy.lib.fsu.edu2.24%

Entry by Location

Entry by Location
September 2013 Entry by Location

Yearly Comparison

Yearly Comparison
September 2012 vs September 2013