Usage Summary

Mobile APP Chat Sessions 7
askalibrarian.mobi Mobile Chat Sessions 295
Standard Chat Sessions 2,452
Instant Invite Chat Sessions 128
Widget Chat Sessions 2,243
Gale -Widget Chat Sessions 353
Total Chat Sessions 5,478
E-mail Sessions 2,553
Text Sessions 562
August 2013 total sessions 8,593
Fiscal 2012-2013 75,868
Total use 2011 -2012 83,400
Participating Libraries 129

Top entry by chat

  1. Florida State University
  2. St. Petersburg College
  3. University of South Florida Libraries
  4. Nova Southeastern University
  5. University of Florida
  6. Orange County Public Library
  7. Tampa Hillsborough Public Library
  8. University of Central Florida
  9. Jacksonville Public Library
  10. Miami-Dade College

Training

  • Total Trained: 20
  • Number of Sessions:4
  • Video On-Demand Views: 58
  • Classes Offered: Introductory Training Series (2), Ask a Librarian 2-Hour Refresher

Live Chat

Local Desks 1,906
Academic 526
Collaborative 3,046
Total Chat 5,478

Local Stats by Entry Point

Provides a breakdown for each member libraries individual chat, email and text message statistics.

Chat, Email, and Text 

Visits by City

Cities Visits %
Gainesville 13.44%
Tallahassee 7.67%
Orlando 7.20%
Jacksonville 6.29%
Sarasota 3.97%
Kissimmee 3.50%
Union Park 3.17%
Miami 2.88%
St. Petersburg 2.63%
Tampa 2.29%

Top 10 Page Visits

Link Visits %
www.askalibrarian.org 26.64%
www.valenciacollege.edu 11.81%
www.mdc.edu 4.31%
www.discover.linccweb.org 3.35%
www.jpl.coj.net 3.27%
www.seminolecountyfl.gov 3.17%
www.hcpl.lib.fl.us 2.96%
www.gogalegroup.com 2.95%
www.infotrac.galegroup.com 2.46%
www.legacy.lib.fsu.edu 2.24%

Entry by Location

Entry by Location

September 2013 Entry by Location

Yearly Comparison

Yearly Comparison

September 2012 vs September 2013