Usage Summary
| Mobile APP Chat Sessions |
7 |
| askalibrarian.mobi Mobile Chat Sessions |
295 |
| Standard Chat Sessions |
2,452 |
| Instant Invite Chat Sessions |
128 |
| Widget Chat Sessions |
2,243 |
| Gale -Widget Chat Sessions |
353 |
| Total Chat Sessions |
5,478 |
| E-mail Sessions |
2,553 |
| Text Sessions |
562 |
| August 2013 total sessions |
8,593 |
| Fiscal 2012-2013 |
75,868 |
| Total use 2011 -2012 |
83,400 |
| Participating Libraries |
129 |
|
Top entry by chat
- Florida State University
- St. Petersburg College
- University of South Florida Libraries
- Nova Southeastern University
- University of Florida
- Orange County Public Library
- Tampa Hillsborough Public Library
- University of Central Florida
- Jacksonville Public Library
- Miami-Dade College
Training
- Total Trained: 20
- Number of Sessions:4
- Video On-Demand Views: 58
- Classes Offered: Introductory Training Series (2), Ask a Librarian 2-Hour Refresher
|
Live Chat
| Local Desks |
1,906 |
| Academic |
526 |
| Collaborative |
3,046 |
| Total Chat |
5,478 |
|
Local Stats by Entry Point
Provides a breakdown for each member libraries individual chat, email and text message statistics.
Chat, Email, and Text |
Visits by City
| Cities |
Visits % |
| Gainesville |
13.44% |
| Tallahassee |
7.67% |
| Orlando |
7.20% |
| Jacksonville |
6.29% |
| Sarasota |
3.97% |
| Kissimmee |
3.50% |
| Union Park |
3.17% |
| Miami |
2.88% |
| St. Petersburg |
2.63% |
| Tampa |
2.29% |
|
Top 10 Page Visits
|
Entry by Location
 September 2013 Entry by Location |
Yearly Comparison
 September 2012 vs September 2013 |
