Usage Summary| Mobile APP Chat Sessions | 7 | | askalibrarian.mobi Mobile Chat Sessions | 182 | | Standard Chat Sessions | 1,393 | | Instant Invite Chat Sessions | 41 | | Widget Chat Sessions | 1,038 | | Gale -Widget Chat Sessions | 291 | | Total Chat Sessions | 2,952 | | E-mail Sessions | 1,881 | | Text Sessions | 275 | | December 2013 total sessions | 5,108 | | Fiscal 2013-2014 | 22,804 | | Total use 2012 -2013 | 75,868 | | Participating Libraries | 131 |
| Top entry by chat- Florida State University
- Orange County Library System
- Broward County Library
- Jacksonville Public Library
- Tampa-Hillsborough County Public Library
- University of Florida
- University of South Florida
- St. Petersburg Public Library
- State College of Florida
- NOVA Southeastern University
Training- Total Trained: 3
- Number of Sessions: 2
- Video On-Demand Views: 98
- Classes Offered: Online Introductory Training Series
- Self Paced Registrants: 14
Self-Paced Training Program Learn everything you need to know in order to staff Ask a Librarian. Register Here. Once registered, you will receive instructions on how to begin your training within 24 business hours |
Live Chat| Local Desks: 830 | | | Academic: closed | | | Collaborative: 2,122 | | | Total Chat: 2,952 | |
| Local Stats by Entry PointProvides a breakdown for each member libraries individual chat, email and text message statistics. Chat, Email, and Text |
