Usage Summary
Mobile APP Chat Sessions |
3 |
askalibrarian.mobi Mobile Chat Sessions |
271 |
Standard Chat Sessions |
1,935 |
Instant Invite Chat Sessions |
83 |
Widget Chat Sessions |
1,528 |
Gale -Widget Chat Sessions |
258 |
Total Chat Sessions |
4,078 |
E-mail Sessions |
2,589 |
Text Sessions |
458 |
January 2014 total sessions |
7,125 |
Fiscal 2013-2014 |
29,929 |
Total use 2012 -2013 |
75,868 |
Participating Libraries |
131 |
|
Top entry by chat
- Florida State University
- University of Florida
- Orange County Library System
- NOVA Southeastern University
- University of South Florida
- Tampa-Hillsborough County Public Library
- Jacksonville Public Library
- St. Petersburg Public Library
- University of Central Florida
- Broward County Library
Training
- Total Trained: 16
- Number of Sessions: 3
- Video On-Demand Views: 181
- Classes Offered: Online Introductory Training Series, Ask a Librarian 2-Hour Refresher
- Self Paced Registrants: 23
Self-Paced Training Program
Learn everything you need to know in order to staff Ask a Librarian. Register Here. Once registered, you will receive instructions on how to begin your training within 24 business hours |
Live Chat
Local Desks: 1,531 |
|
Academic: 323 |
|
Collaborative: 2,224 |
|
Total Chat: 4,078 |
|
|
Local Stats by Entry Point
Provides a breakdown for each member libraries individual chat, email and text message statistics.
Chat, Email, and Text |
Yearly Comparison
January 2013 vs January 2014 |