Usage Summary
| Mobile APP Chat Sessions |
8 |
| askalibrarian.mobi Mobile Chat Sessions |
120 |
| Standard Chat Sessions |
2,529 |
| Instant Invite Chat Sessions |
228 |
| Widget Chat Sessions |
1,920 |
| Gale -Widget Chat Sessions |
302 |
| Total Chat Sessions |
5,107 |
| E-mail Sessions |
2,318 |
| Text Sessions |
408 |
| April 2014 total sessions |
7,833 |
| Fiscal 2013-2014 |
52,943 |
| Total use 2012 -2013 |
75,868 |
| Participating Libraries |
131 |
|
Top entry by chat
- Florida State University
- St. Petersburg College
- Orange County Public Library
- NOVA Southeastern University
- University of South Florida
- Tampa Hillsborough Public Library
- University of Florida
- Jacksonville Public Library
- Broward County Public Library
- State College of Florida
Training
- Total Trained: 11
- Number of Sessions: 3
- Video On-Demand Views: 91
- Classes Offered: Online Introductory Training Series, Drupal for Site Coordinators
- Self Paced Registrants: 19
Self-Paced Training Program Learn everything you need to know in order to staff Ask a Librarian. Register Here. Once registered, you will receive instructions on how to begin your training within 24 business hours |
Live Chat
| Local Desks: 1,753 |
|
| Academic: 571 |
|
| Collaborative: 2,783 |
|
| Total Chat: 5,107 |
|
|
Local Stats by Entry Point
Provides a breakdown for each member libraries individual chat, email and text message statistics. Chat, Email, and Text |
Yearly Comparison
 April 2013 vs April 2014 |
