Usage Summary

Mobile APP Chat Sessions 8
askalibrarian.mobi Mobile Chat Sessions 120
Standard Chat Sessions 2,529
Instant Invite Chat Sessions 228
Widget Chat Sessions 1,920
Gale -Widget Chat Sessions 302
Total Chat Sessions 5,107
E-mail Sessions 2,318
Text Sessions 408
April 2014 total sessions 7,833
Fiscal 2013-2014 52,943
Total use 2012 -2013 75,868
Participating Libraries 131

Top entry by chat

  1. Florida State University
  2. St. Petersburg College
  3. Orange County Public Library
  4. NOVA Southeastern University
  5. University of South Florida
  6. Tampa Hillsborough Public Library
  7. University of Florida
  8. Jacksonville Public Library
  9. Broward County Public Library
  10. State College of Florida

Training

  • Total Trained: 11
  • Number of Sessions: 3
  • Video On-Demand Views: 91
  • Classes Offered: Online Introductory Training Series, Drupal for Site Coordinators
  • Self Paced Registrants: 19

Self-Paced Training Program Learn everything you need to know in order to staff Ask a Librarian. Register Here. Once registered, you will receive instructions on how to begin your training within 24 business hours

Live Chat

Local Desks: 1,753  
Academic: 571  
Collaborative: 2,783  
Total Chat: 5,107  

Local Stats by Entry Point

Provides a breakdown for each member libraries individual chat, email and text message statistics. Chat, Email, and Text

Yearly Comparison

Yearly Comparison

April 2013 vs April 2014