Usage Summary
| Mobile APP Chat Sessions |
3 |
| askalibrarian.mobi Mobile Chat Sessions |
19 |
| Standard Chat Sessions |
1,556 |
| Instant Invite Chat Sessions |
115 |
| Widget Chat Sessions |
1,316 |
| Gale -Widget Chat Sessions |
117 |
| Total Chat Sessions |
3,126 |
| E-mail Sessions |
2,175 |
| Text Sessions |
534 |
| July 2014 total sessions |
5,835 |
| Fiscal 2013-2014 |
70,238 |
| Total use 2012 -2013 |
75,868 |
| Participating Libraries |
131 |
|
Top entry by chat
- Florida State University Libraries
- Tampa-Hillsborough County Public Library
- NOVA Southeastern University
- Orange County Library System
- University of Florida
- Jacksonville Public Library
- University of South Florida Libraries
- Broward County Library System
- St. Petersburg College Libraries
- State College of Florida Libraries
Training
- Total Trained: 15
- Number of Sessions: 3
- Video On-Demand Views: 182
- Classes Offered: Online Introductory Training Series, Ask a Librarian 2-Hour Refresher
- Self Paced Registrants:26
Self-Paced Training Program
Learn everything you need to know in order to staff Ask a Librarian. Register Here. Once registered, you will receive instructions on how to begin your training within 24 business hours |
Live Chat
| Local Desks: 1,104 |
|
| Academic: 360 |
|
| Collaborative: 1,662 |
|
| Total Chat: 3,126 |
|
|
Local Stats by Entry Point
Provides a breakdown for each member libraries individual chat, email and text message statistics.
Chat, Email, and Text |
Yearly Comparison
 July 2013 vs July 2014 |
