Usage Summary
| Mobile APP Chat Sessions |
2 |
| Facebook Chat Sessions |
1 |
| askalibrarian.mobi Mobile Chat Sessions |
9 |
| Standard Chat Sessions |
1,484 |
| Instant Invite Chat Sessions |
94 |
| Widget Chat Sessions |
1,016 |
| Gale -Widget Chat Sessions |
131 |
| Total Chat Sessions |
2,737 |
| E-mail Sessions |
2,105 |
| Text Sessions |
434 |
| August 2014 total sessions |
5,276 |
| Fiscal 2013-2014 |
75,559 |
| Total use 2012 -2013 |
75,868 |
| Participating Libraries |
131 |
|
Top entry by chat
- Orange County Library System
- Florida State University Libraries
- Tampa-Hillsborough County Public Library
- NOVA Southeastern University
- Jacksonville Public Library
- St. Petersburg College Libraries
- Broward County Library System
- University of South Florida Libraries
- University of Central of Florida Libraries
- University of Florida Libraries
Training
- Total Trained: 12
- Number of Sessions: 3
- Video On-Demand Views: 254
- Classes Offered: Online Introductory Training Series, Drupal for Site Coordinators
- Self Paced Registrants: 19
Self-Paced Training Program
Learn everything you need to know in order to staff Ask a Librarian. Register Here. Once registered, you will receive instructions on how to begin your training within 24 business hours |
Live Chat
| Local Desks: 859 |
|
| Academic: 319 |
|
| Collaborative: 1,559 |
|
| Total Chat: 2,737 |
|
|
Local Stats by Entry Point
Provides a breakdown for each member libraries individual chat, email and text message statistics.
Chat, Email, and Text |
Yearly Comparison
 August 2013 vs August 2014 |
