Usage Summary

Mobile APP Chat Sessions2
Facebook Chat Sessions0 Mobile Chat Sessions228
Standard Chat Sessions1478
Instant Invite Chat Sessions71
Widget Chat Sessions 761
Gale -Widget Chat Sessions183
Total Chat Sessions 2723
E-mail Sessions1635
Text Sessions367
December 2014 total sessions4725
Fiscal 2014-201518,836
Total use 2013 -201483,287
Participating Libraries131

Top entry by chat

  1. FSU Libraries
  2. Jacksonville Public Library
  3. Orange County Library System
  4. Tampa-Hillsborough County Public Library
  5. USF Libraries
  6. UF Libraries
  7. Pasco Hernando State College
  8. NOVA SouthEastern
  9. Broward County Library
  10. GCSC Libraries


  • Video On-Demand Views: 100

Live Chat

Local Desks: 711
Academic: 155
Collaborative: 1857
Total Chat: 2723

Local Stats by Entry Point

Provides a breakdown for each member libraries individual chat, email and text message statistics.
Chat, Email, and Text

Yearly Comparison

Yearly Comparison

December 2013 vs December 2014