Usage Summary
| Mobile APP Chat Sessions |
6 |
| Facebook Chat Sessions |
1 |
| askalibrarian.mobi Mobile Chat Sessions |
32 |
| Standard Chat Sessions |
1,774 |
| Instant Invite Chat Sessions |
130 |
| Widget Chat Sessions |
1,294 |
| Gale -Widget Chat Sessions |
242 |
| Total Chat Sessions |
3,479 |
| E-mail Sessions |
2,200 |
| Text Sessions |
514 |
| January 2015 total sessions |
6,193 |
| Fiscal 2014-2015 |
25,029 |
| Total use 2013 -2014 |
83,287 |
| Participating Libraries |
131 |
|
Top entry by chat
- FSU Libraries
- USF Libraries
- NOVA Southeastern
- St Petersburg College
- Tampa-Hillsborough County Public Library
- Orange County Library System
- Jacksonville Public Library
- UCF Libraries
- UF Libraries
- Broward County Library
Training
Training on Oracle software as concluded as we are in the process of migrating all users to the new SpringShare software. Training will begin in March of 2015 for site coordinators and users. |
Live Chat
| Local Desks: |
1,246 |
| Academic: |
348 |
| Collaborative: |
1,885 |
| Total Chat: |
3,479 |
|
Local Stats by Entry Point
Provides a breakdown for each member libraries individual chat, email and text message statistics.
Chat, Email, and Text |
Yearly Comparison
 January 2014 – January 2015 |
