Usage Summary

Mobile APP Chat Sessions 4
Facebook Chat Sessions 0
askalibrarian.org/m/ Mobile Chat Sessions 234
Standard Chat Sessions 1,906
Instant Invite Chat Sessions 229
Widget Chat Sessions 1,397
Gale -Widget Chat Sessions270
Total Chat Sessions4,040
E-mail Sessions2,147
Text Sessions447
February 2015 total sessions6,518
Fiscal 2014-201531,549
Total use 2013 -201483,287
Participating Libraries131

Top entry by chat

  1. FSU Libraries
  2. St. Petersburg College
  3. USF Libraries
  4. NOVA Southeastern
  5. State College of Manatee-Sarasota
  6. Orange County Library
  7. Tampa-Hillsborough County Public Library
  8. UCF Libraries
  9. UF Library
  10. Jacksonville Public Library

Training

Training on Oracle software as concluded as we are in the process of migrating all users to the new SpringShare software.

Register for Regular AAL Training in Springshare.

Register for Site Coordinator training in Springshare.

Live Chat

Local Desks: 1,406
Academic: 487
Collaborative: 2,147
Total Chat: 4,040

Local Stats by Entry Point

Provides a breakdown for each member libraries individual chat, email and text message statistics.
Chat, Email, and Text

February Stats Comparison

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Yearly Totals

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