Usage Summary

Mobile APP Chat Sessions 0
Facebook Chat Sessions 0 Mobile Chat Sessions 257
Standard Chat Sessions 2,156
Instant Invite Chat Sessions 244
Widget Chat Sessions 1,387
Gale -Widget Chat Sessions 244
Total Chat Sessions 4,288
E-mail Sessions 1,908
Text Sessions 542
April 2015 total sessions 6,738
Fiscal 2014-2015 44,771
Total use 2013 -2014 83,287
Participating Libraries 131

Top entry by chat

  1. FSU
  2. SPC
  3. USF
  4. Jacksonville Public Library
  5. Orange County Public Library
  6. NOVA Southeastern
  7. Tampa-Hillsborough County Public Library
  8. University of Central Florida
  9. University of Florida
  10. State College of Florida Manatee-Sarasota


Training on Oracle software as concluded as we are in the process of migrating all users to the new SpringShare software. Register for Regular AAL Training in Springshare. Register for Site Coordinator training in Springshare.

Live Chat

Local Desks: 1,423
Academic: 620
Collaborative:  2,245
Total Chat: 4,288

Local Stats by Entry Point

Provides a breakdown for each member libraries individual chat, email and text message statistics. Chat, Email, and Text