Matt Smith, technical assistant for Ask a Librarian, will be available to answer any technical support questions you may have. For an technical issues, including Oracle, Java, browser, or any other technical trouble shooting, please contact Matt Smith directly at help@askalibrarian.org or smithmm@tblc.org. Matt will be able to assist you with any technical questions you may have.
You can also access the Technical Support page on the toolbox website at anytime http://info.