April 2013 Stats

Usage Summary

Mobile APP Chat Sessions3
askalibrarian.mobi Mobile Chat Sessions119
Standard Chat Sessions2646
Instant Invite Chat Sessions105
Widget Chat Sessions1,849
Total Chat Sessions4,722
E-mail Sessions1,724
Text Sessions619
April 2013 total sessions7,065
Fiscal 2012-201344,717
Total use 2011 -201283,400
Participating Libraries128

Top entry by chat

  1. Florida State University
  2. St. Petersburg College
  3. Tampa Hillsborough Public Library System
  4. Orange County Library System
  5. University of South Florida
  6. University of Florida
  7. Nova Southeastern University
  8. Miami Dade College
  9. Jacksonville Public Library
  10. University of Central Florida

Training

  • Total Trained: 42
  • Number of Sessions:8
  • Video On-Demand Views: 42
  • Classes Offered: Introductory Training Series (4), 2-Hour Refresher, Custom Training (2), Drupal for Site Coordinators

Live Chat

Local Desks1,605
Academic613
Collaborative2,504
Total Chat4,722

Local Stats by Entry Point

Chat, Email, and Text 

Visits by City

CitiesVisits %
Tallahassee30.19%
Gainesville14.18%
Orlando6.24%
Jacksonville4.79%
Sarasota3.77%
Goldenrod3.59%
St. Petersburg3.39%
Miami3.33%
Tampa2.00%
Key West1.69%

Visits by Metro Area

Metro AreaVisits %
Tallahassee FL-Thomasville GA30.58%
Orlando-Daytona Beach-Melbourne FL18.73%
Tampa-St. Petersburg (Sarasota) FL17.65%
Gainesville FL14.27%
Miami-Ft. Lauderdale FL9.13%
Jacksonville5.44%
West Palm Beach-Ft. Pierce FL1.58%
Panama City FL1.05%
Ft. Myers-Naples FL0.84%
Mobile AL-Pensacola (Ft. Walton Beach) FL0.46%

Yearly Comparison

Yearly Comparison

April 2012 vs April 2013