You will receive your Springshare account information for AAL the week of March 30th.
On Thursday April 30th at 8:00pm we will close down the AAL service.
On Friday May 1st, at 10:00am we will be live with Springshare.
Live Webinar Training
Available online. Register here.
On-Demand Training
View the recording of the introductory training on the Toolbox Website. (Password Protected)
View the recording of the site coordinator training in the Toolbox Website. (password protected)
Open hours for practice on Springshare Platform
New Lingo for Springshare
Ticket – Email or SMS
Queue – Old Desk
Group – FAQs
Department – Chat queue
Operators – Librarian Statewide desk / Queue