by Kelly Doty | Oct 1, 2013 | News, SuperStar
This month, we recognize a library system that has played an outstanding part in implementing Ask a Librarian. October’s AaL SuperStar recipient is Pasco County Library System. Pasco County Library System is dedicated to the collaborative Ask a Librarian desk and... by Kelly Doty | Sep 9, 2013 | News, SuperStar
Each month, the Ask a Librarian team picks an outstanding member that has shown exceptional participation in the program. September’s AAL SuperStar recipient is Leila Gibradze, Associate Director of Goldstein Library at Florida State University. Leila’s support... by Kelly Doty | Sep 5, 2013 | News, Statistics
Usage Summary Mobile APP Chat Sessions 13 askalibrarian.mobi Mobile Chat Sessions 316 Standard Chat Sessions 1,831 Instant Invite Chat Sessions 50 Widget Chat Sessions 1,335 Gale -Widget Chat Sessions 167 Total Chat Sessions 3,712 E-mail Sessions 2,283 Text Sessions... by Kelly Doty | Aug 29, 2013 | Customer Service, Marketing, News
Ask A Librarian is open 84 hours, 7 days a week. Even when your library is closed, your patrons and students have access to someone on the desk via chat, text or email. You can order the signs from the Promotional Marketing Materials or download and customize to add... by Kelly Doty | Aug 8, 2013 | News, Statistics
Usage Summary Mobile APP Chat Sessions 20 askalibrarian.mobi Mobile Chat Sessions 303 Facebook 1 Standard Chat Sessions 1,766 Instant Invite Chat Sessions 76 Widget Chat Sessions 1,499 Gale -Widget Chat Sessions 110 Total Chat Sessions 3,775 E-mail Sessions 1,414 Text...