by Kelly Doty | May 16, 2013 | Customer Service, News, Reference, Training
OCLC: Engaging with Patrons Online Friday, June 14 — 12:00 pm, Eastern (9:00 am, Pacific) What makes a chat session good and what makes a chat session exceptional? Carla Pfahl, Coordinator of AskMN (Minnesota’s statewide virtual reference service), and Merrie... by Kelly Doty | May 13, 2013 | News, SuperStar
This month, we are recognizing a Library system that has played an outstanding part in the way Ask a Librarian operates. May’s AaL SuperStar recipient is Florida State University Library System (FSU). FSU envisioned a whole new way of utilizing Ask a Librarian... by Kelly Doty | May 6, 2013 | News, Statistics
Home About Reasons to Join Become a member Participating Libraries Privacy Quality Assurance Workgroup Connect With Us Order Promotional Materials Linking to Ask a Librarian Logos Widgets News Usage SummaryMobile APP Chat Sessions3askalibrarian.mobi Mobile Chat... by Kelly Doty | Apr 2, 2013 | News, Statistics
Usage Summary Mobile APP Chat Sessions 18 askalibrarian.mobi Mobile Chat Sessions 106 Standard Chat Sessions 2512 Instant Invite Chat Sessions 83 Widget Chat Sessions 1,843 Total Chat Sessions 4,562 E-mail Sessions 1,360 Text Sessions 489 March 2013 total sessions... by Kelly Doty | Apr 2, 2013 | News, SuperStar
Home About Reasons to Join Become a member Participating Libraries Privacy Quality Assurance Workgroup Connect With Us Order Promotional Materials Linking to Ask a Librarian Logos Widgets News Each month, the Ask a Librarian team picks an outstanding member that has...