by Kelly Doty | May 8, 2012 | Customer Service, Reference
Best Practices in Virtual Reference: Finding Your Virtual Reference Users Online DATE: Thursday, May 17, 2012 TIME: 1:00 pm – 2:00 pm EST LOCATION: OCLC’s virtual classroom The OCLC Research report Seeking Synchronicity found that one of the biggest... by Kelly Doty | May 7, 2012 | Statistics
The following statistics are now available for the month of April 2012: AaL Summary Report Chat by Entry Point Email by Entry Point Text by Entry Point Zip Codes by County by Kelly Doty | Apr 23, 2012 | Customer Service, E-Books, FEL, FYI - Interesting Tidbits, Gale Resources, Local Patrons, News, Reference, Training
My Virtual Community: Reaching out to your Local Patrons through the Local Desk Monday, April 30, 2012 (registration closing soon!) 10-11 am ET Gale, eBooks, & You: The New Interface of the Gale Virtual Reference Library Thursday, May 17, 2012 2-3 pm ET High... by Kelly Doty | Apr 18, 2012 | Uncategorized
In late January, Ask a Librarian began a marketing campaign online through Google Ads. The media plan focused on two main goals: creating awareness of the Ask A Librarian Website and increasing usage of the Ask A Librarian service. LURE & Th!ink Creative Inc.... by Kelly Doty | Apr 16, 2012 | E-Books, FEL, Gale Resources, News, Reference, Training
Don’t miss out! Sign up now to reserve your space in this timely webinar on nonfiction ebooks in the new GVRL interface. Gale, eBooks, & You: The New Interface of the Gale Virtual Reference Library Thursday, May 17, 2-3 pm ET With electronic reference books...