by Kelly Doty | Feb 7, 2011 | AaL Day, Marketing, WOMM
We are excited to announce that the Third Annual Ask a Librarian Day will be held on Tuesday, February 22, 2011! The purpose of Ask a Librarian Day is to raise awareness about the service within the library and to your users. We have found that librarians and staff... by Kelly Doty | Jan 29, 2011 | Training
Space is still available in the following Ask a Librarian workshops: Workshop Date Time Ask a Librarian Training @ St. Petersburg College, Clearwater Campus In-person 02/08/2011 9:30a-3p ET Site Coordinator Training: KnowledgeBase & Portal Page Editing Online... by Kelly Doty | Jan 28, 2011 | Agent Console, Customer Service, Training
Attention, staff! Would you like to create your own scripts and bookmarks for your personal use inside the Agent Console? Did you learn the steps during an Ask a Librarian workshop, but just can’t quite remember what to do? As you grow with Ask a Librarian, no doubt... by Kelly Doty | Jan 26, 2011 | Uncategorized
Hello, I just wanted to take a moment to say goodbye. As you know, today is my last day with Ask a Librarian and TBLC. I can not tell you how much I will miss the service and look forward to watching it continue to grow. If you need assistance, please contact the Ask... by Kelly Doty | Jan 19, 2011 | Statistics
Hello, The AAL User Satisfaction survey is now live for customers. Please push this to users at the end of a session. The software will also attempt to push the survey- but it only appears to those without pop-up blockers. To push the survey – use the script in the...