by Kelly Doty | Aug 13, 2010 | Statistics
The AAL User Satisfaction survey is now live for customers. Please push this to users at the end of a session. The software will also attempt to push the survey- but it only appears to those without pop-up blockers. To push the survey – use the script in the... by Kelly Doty | Aug 2, 2010 | Uncategorized
New College of Florida (Jane Bancroft Cook Library) has joined Ask a Librarian and should be live this month. Please take a moment to welcome them when you see them online! by Kelly Doty | Jul 30, 2010 | Uncategorized
It almost slipped by unnoticed- but on Wednesday, Ask a Librarian turned 7!!!! Happy Birthday Ask a Librarian!!!! And a virtual piece of cake for everyone who works so hard to ensure users get the answers they need – at their moment of need! by Kelly Doty | Jul 21, 2010 | Training
Presentations for yesterday’s hot topics are now available! The not-so secret tools, tips and tricks of the Ask a Librarian interns. How to provide assistance to statewide customers with grace and ease. One of the most difficult tasks on Ask a Librarian is... by Kelly Doty | Jul 13, 2010 | News
We are thrilled to announce USF Libraries has joined Ask a Librarian and will begin staffing in August. Please welcome them when you see them online!