by Kelly Doty | Jun 18, 2010 | Uncategorized
We are thrilled to announce two new libraries who joined Ask a Librarian this week! Southern Technical College José María Vargas University Please welcome them when you see them online later this summer. by Kelly Doty | May 22, 2010 | Training
Space is still available in the following Ask a Librarian workshops: Ask a Librarian Training @ NEFLIN – Jacksonville, May 27 ScreenSharing: Ask a Librarian Workshop – Online, June 2 Ask a Librarian: Online General Information Meeting for Non-participating... by Kelly Doty | May 6, 2010 | Customer Service, Training
I am excited to announce a new hot topics workshop on July 20th from 1:30pm-3:30pm ET: The not-so secret tools, tips and tricks of the Ask a Librarian interns. How to provide assistance to statewide customers with grace and ease One of the most difficult tasks on Ask... by Kelly Doty | Apr 22, 2010 | Customer Service, Newsletter, Training
For those of you not there, you missed a great presentation! Carla Steinberg-Pfahl from Minnesota’s AskMN shared her experience in working with the K12 community and K12 users to create a better reference experience for everyone. I learned a lot! Her PowerPoint... by Kelly Doty | Apr 20, 2010 | Staffing Etiquette
Check out the blog post at JPL’s staff news blog at: Carol Bailey makes Ask a Librarian real for Miami-Dade County Administrators Great Work Carol!!!!