by Kelly Doty | Mar 16, 2010 | Training
In its first year, AskMN: The Librarian Is In, Minnesota’s statewide cooperative digital reference service, accepted over 6,000 questions from Minnesota residents, many from K12 students. Students are heavy users of online reference services such as chat and Instant... by Kelly Doty | Mar 15, 2010 | Marketing, WOMM
Where each day brings a surprising fact, a fun activity, or an Ask a Librarian award … and a chance to brag about our incredible services! Customer Service is an ongoing focus of Ask a Librarian. We strongly believe it is the key to the service’s success. Every... by Kelly Doty | Mar 12, 2010 | Marketing, WOMM
Ask a Librarian March Madness Month Where each day brings a surprising fact, a fun activity, or an Ask a Librarian award … and a chance to brag about our incredible services! Ask a Librarian has its own terminology, words often used in association with the... by Kelly Doty | Mar 11, 2010 | Marketing, WOMM
Ask a Librarian March Madness Month Where each day brings a surprising fact, a fun activity, or an Ask a Librarian award … and a chance to brag about our incredible services! And the Ask a Librarian Award goes to… Remember those awards in high school, like... by Kelly Doty | Mar 10, 2010 | Marketing, WOMM
Ask a Librarian March Madness Month Where each day brings a surprising fact, a fun activity, or an Ask a Librarian award … and a chance to brag about our incredible services! And the Ask a Librarian Award goes to… Today’s Question: Which individual staff...