by smithm | Aug 4, 2011 | News, Statistics
The following statistics are now available for the month of July 2011: AaL Summary Report Chat by Entry Point Email by Entry Point Text by Entry Point Zip Codes by County by smithm | Jul 28, 2011 | Customer Service, Local Patrons, Spanish
We have some exciting news to announce for statewide email. Thanks to a group of volunteers, Ask a Librarian will be able to communicate via email with Spanish speaking users. Every participating library in Ask a Librarian will have an “Espanol” link on their... by smithm | Jul 27, 2011 | Agent Console, News, Training
Space is still available in next week’s Ask a Librarian Email webinar on Tues., Aug. 2 at 10 am ET. If you need a refresher on answering emails in the agent console for your library system, or if you currently utilize your own email system but would like a sneak-peek... by smithm | Jul 21, 2011 | News
We are excited to announce the new TBLC Member Services Coordinator, Jessica Riggins! Jessica looks forward to working with the TBLC and Ask a Librarian communities, and we are thrilled to have her. Be sure to drop her a line at rigginsj@tblc.org and welcome... by smithm | Jul 5, 2011 | News, Statistics
The following statistics are now available for the month of June 2011: AaL Summary Report Chat by Entry Point Email by Entry Point Text by Entry Point Zip Codes by County