by smithm | Mar 4, 2011 | News, Statistics
The following statistics are now available for the month of February 2011: Chat by Entry Point Email by Entry Point Text by Entry Point AaL Summary Report Zip Codes by County by smithm | Feb 25, 2011 | AaL Day, Customer Service, Local Patrons, Marketing, News, WOMM
Happy Friday, everyone – The xtranormal video our AaL intern Kira Smith made for Ask a Librarian Day 2011 would be perfect to show your users! If your library maintains a blog or other social networking page for users, consider posting her 1-minute video that... by smithm | Feb 22, 2011 | AaL Day, Marketing, News, WOMM
Ask a Librarian Day Third Annual Tuesday, February 22, 2011 Today is Ask a Librarian Day! Today marks the third annual Ask a Librarian Day, a statewide effort to increase awareness of Ask a Librarian to other library staff as well as library users. ... by smithm | Feb 21, 2011 | Reference, Training, Uncategorized
Please register now for our upcoming webinar: Hot Topics: E-Books and E-Readers Explained Wed., April 20, 2011, 1:30 – 3:00 pm ET With the plethora of e-books and e-devices now available, where do you start when helping users in Ask a Librarian? Knowing the basics of... by smithm | Feb 14, 2011 | Customer Service, Exemplary Reference Awards
To view winning chat transcripts for September 2010, please click here.