Let’s get creative!

Great marketing ideas! Check out this great piece Chelsea Bellido de Luna of Florida Keys Community College put together. Share your marketing ideas with us!! FKCC Texting Marketing for AAL

Hot Topics Webinar: Customer Service Excellence, or How to Win an Exemplary Reference Award

   Hot Topics: Customer Service Excellence, or How to Win an Exemplary Reference Award  Wednesday, September 26, 2012 2-3 pm ET We all know the importance of customer service in reference, but the unique environment of chat reference sometimes presents a few unique...

Email Workshop

Space is still available – register today!   Ask a Librarian Email Workshop Tues., Mar. 13, 2012 2:30-3:30 pm ET  Space is still available in this webinar. If you need training to help answer emails in the Ask a Librarian software for your library system, or if...