by Kelly Doty | Jun 27, 2012 | Instant Invite, Marketing, Mobile, News
Home About Reasons to Join Become a member Participating Libraries Privacy Quality Assurance Workgroup Connect With Us Order Promotional Materials Linking to Ask a Librarian Logos Widgets News If you are using Meebo Messenger, the service will be shutting down on July... by Kelly Doty | Jun 25, 2012 | Mobile, News
Does your library have a mobile page deployed on their website? If so, you can add an Ask a Librarian link! Ask a Librarian has a mobile friendly site allowing users to easily access their local library to chat, email or text right from their device! We have designed... by Kelly Doty | Jun 12, 2012 | Agent Console, Customer Service, Mobile, News, Reference, Texting, Training
Confused about Texting in Ask a Librarian? Register today for a Texting Webinar: Friday, June 29, 10-11 am ET Thursday, September 6, 2-3 pm ET Monday, October 15, 10-11 am ET Space is still available in these Ask a Librarian Texting webinars, which offer staff a... by Kelly Doty | Apr 10, 2012 | Marketing, Mobile
Twilio, a service that provides provides infrastructure APIs for businesses to build scalable, reliable voice and text messaging app, has posted about our AWESOME services here in Florida for Ask a Librarian! Check out the article below! A Twilio-Powered Solution for...
by Kelly Doty | Feb 6, 2012 | Customer Service, Mobile, News, Texting
Do you hate coming to a website that doesn’t have a mobile friendly interface? We certainly do! When you try to type on the small screen, does it become difficult to type because the keyboard hides the rest of the screen? Well Guess What??? On February 15, we... by smithm | Feb 1, 2012 | Agent Console, Mobile, News, Texting, Uncategorized
When responding to text messages in the Agent Console, you no longer have to use an exclamation point (!) in front of your response. Just another exciting enhancement to make your job easier!
