by smithm | Dec 12, 2011 | Customer Service, Mobile, News, Reference, Training
Introducing two new Hot Topics webinars on OverDrive… register for both today! Hot Topics: E-Books! Putting OverDrive E-Books onto eReaders: A Guide For Library Staff Wed., Jan. 11, 2012, 2-3 pm ET Hot Topics: Audiobooks! Putting OverDrive Audiobooks onto... by Kelly Doty | Jan 6, 2011 | Marketing, Mobile, Texting
QR codes are an excellent way to promote Ask a Librarian to your users. A QR code is a 2-D barcode that can connect the physical and online world! Sounds complicated but its not. A QR code is placed on a book, a poster, a bib record, a shelf, a name tag – you... by Kelly Doty | Dec 10, 2010 | Marketing, Mobile, Texting
Ask a Librarian now has customizable logos available for participating libraries to promote our new texting service. Please contact to have your library’s phone number and keyword added to the image! by Kelly Doty | Dec 8, 2010 | Customer Service, Marketing, Mobile, News, Texting
Text Messaging was introduced by Ask a Librarian on October 25th with little fanfare for the users. While all of us, were training, creating scripts and otherwise preparing – we expected initial growth to be slow and did little promotion for this new service... by Kelly Doty | Mar 22, 2010 | Marketing, Mobile, WOMM
Where each day brings a surprising fact, a fun activity, or an Ask a Librarian award … and a chance to brag about our incredible services! Ask a Librarian tries to constantly market the service. We want to help create excitement, or buzz about the service. ...