Register Today! FEL on the Statewide Desk: A Staff Webinar Series

Introducing a series to help you help patrons on the statewide Ask a Librarian desks…

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FEL on the Statewide Desk:  A Staff Webinar Series

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FEL on the Statewide Desk: PowerSearch
Monday, August 27, 1-2p ET

Put that aspirin away! With Gale PowerSearch, you can instantly access periodical and reference content in multiple Gale resources from a single starting point, while also cross-searching eBooks in the Gale Virtual Reference Library. Discover the powerful features available to you and patrons across Florida in this informative webinar.

FEL on the Statewide Desk: Academic OneFile
Monday, September 10, 1-2p ET

Are you looking for peer-reviewed, full-text articles from the world’s leading journals and reference resources? With extensive coverage of all academic disciplines, Academic OneFile is authoritative and comprehensive – explore this incredible resource and find out how Academic OneFile can help you help patrons.

FEL on the Statewide Desk: Business Resources
Monday, September 17, 1-2p ET

Do you know how to access costly investment reports or sample business plans? Did you know that Demographics Now can help patrons decide where and what types of businesses are needed in your community, or that Gale Virtual Reference Library has a great selection of business/career e-books? This course will explain all those tools and more!

FEL on the Statewide Desk: Homework Help
Monday, September 24, 1-2p ET

Looking for a little help with those “homework help” questions? Look no further! Learn all about the best FEL resources to assist elementary, middle, and high school students with homework assignments. Attendees will be taught the most effective and efficient search strategies to obtain the best set of search results for student questions and research.
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Register today, and let the Florida Electronic Library help you better serve our Florida state residents!

Ask a Librarian Texting Webinars

Confused about Texting in Ask a Librarian? Register today for a Texting Webinar:
Monday, October 15, 10-11 am ET

 Space is still available in these Ask a Librarian Texting webinars, which offer staff a step-by-step reminder of how texting works in Ask a Librarian. Find out exactly what your patrons or students need to do in order to ask a question via text for your library, and learn how Ask a Librarian staff answer those text questions in the Ask a Librarian software.

Get in the Know! Project Compass Workforce Recovery 2012

Information from Project Compass Florida:

There are more than 2 million small businesses in the state of Florida. They represent 98.9 percent of all employers and employ 42.3 percent of the private sector workforce.

Libraries are playing a leading role in developing the workforce of the 21st century. Project Compass is a nationwide effort to support public libraries as they strive to meet the urgent and growing needs of the unemployed and underemployed. This program will help public library staff increase their knowledge of available resources and handle the service needs of unemployed and job-seeking patrons. In an economy where more must be done with less, this program will also address how libraries can utilize existing resources and partnerships.

The goal of Project Compass is to support the workforce recovery efforts of libraries, particularly in counties with high unemployment. The program will introduce library staff to programs and services which they can deliver to job-seekers in their communities. Project Compass is brought to Florida public libraries by the Division of Library and Information Services, in conjunction with WebJunction/OCLC, as part of a grant funded by the Institute of Museum of Library Services.

Please check out the June 2012 Project Compass newsletter, which highlights some of the resources available to libraries to help develop and sustain small businesses in our communities.

Register today for the E-Gov & Get Help Florida Website Webinar!

Register now for this webinar!

E-Gov & the Get Help Florida Website
Mon., June 11, 2-3 pm ET


Many government agencies are closing offices and offering services exclusively online. Because libraries provide public access computers and offer assistance to patrons seeking information, many citizens naturally turn to the library for help when accessing government information such as food stamps, unemployment compensation, and social security. However, these increasing demands burden already short-staffed libraries that are reducing their services due to budget constraints.

Get Help Florida, http://www.gethelpflorida.org, is a website developed by the Pasco County Public Library Cooperative to serve as a statewide portal to valuable e-government resources for those in need of help. This webinar will show you how to successfully navigate the Get Help Florida resource and assist Florida residents in accessing the government services they need.

Libraries Connect Communities Blog

Have you bookmarked the Libraries Connect Communities blog? Libraries Connect Communities: Public Library Funding & Technology Access Study assesses public access to computers, the Internet, and Internet-related services in U.S. public libraries, and the impact of library funding changes on connectivity, technology deployment, and sustainability.

Read the blog here.

So, what do YOU think?

Your experiences and insights are invaluable to helping to bridge the digital divide. The study builds on the longest-running and largest study of Internet connectivity in public libraries begun in 1994 by John Carlo Bertot and Dr. Charles R. McClure, Director at the FSU Information Institute. The Libraries Connect Communities blog aims to spur conversation about the study & its uses to promote and protect U.S. libraries, so don’t forget to leave a comment regarding your own experiences and thoughts on the crucial issues presented.

Florida libraries and their users will thank you!

Last Chance to Register! Gale, eBooks, & You Webinar

Time is running out!

Sign up now to reserve your space in this timely webinar on nonfiction ebooks in the new GVRL interface.

Gale, eBooks, & You: The New Interface of the Gale Virtual Reference Library

Thursday, May 17, 2-3 pm ET

With electronic reference books from Gale and their publishing partners, you can help your patrons instantly access nonfiction eBooks (with any Internet-connected device) through the Gale Virtual Reference Library. The GVRL is one of many incredible resources available through the Florida Electronic Library… but there’s a new interface in town!

Learn about the Gale Virtual Reference Library and how to utilize its new interface to best help your library patrons in this webinar taught by Julie Pepera of Gale-Cengage.

OCLC’s Virtual Reference Series

Best Practices in Virtual Reference: 
Finding Your Virtual Reference Users Online
DATE: Thursday, May 17, 2012
TIME: 1:00 pm – 2:00 pm EST
LOCATION: OCLC’s virtual classroom

The OCLC Research report Seeking Synchronicity found that one of the biggest obstacles to a successful virtual reference service was getting users to simply know the service existed.  Virtual customer service has become increasingly familiar for commercial business however odds are that most users won’t even know what “Ask a Librarian” means. Many users of all generations don’t even know that virtual reference services exist and that stands for public, academic and special library users alike.

Look at what signs have been effective in letting users know about the service. What works best in both drawing users’ attention and getting them to know what the service is about? With our constantly changing technical vocabulary, are you really saying what you want to say?

Continuing the Best Practices in Virtual Reference Series, Susan McGlamery of OCLC, Bill Pardue, Digital Services Librarian at Arlington Heights Memorial Library in IL as well as Jo John , National Service Coordinator  of Enquire in the UK will lead a discussion on finding your users where they are and meeting them at the point of need. Join us to share what works for your library (or what doesn’t) and hear from your colleagues.

Click here to register with OCLC

Last Chance Webinars in Ask a Librarian

My Virtual Community: Reaching out to your Local Patrons through the Local Desk
Monday, April 30, 2012 (registration closing soon!)
10-11 am ET

Gale, eBooks, & You: The New Interface of the Gale Virtual Reference Library
Thursday, May 17, 2012
2-3 pm ET

High Anxiety: Increasing your Comfort Level on the Statewide Desk
Wednesday, May 30, 2012
10-11 am ET

E-Gov and the Get Help Florida Website
Monday, June 11, 2012
2-3 pm ET

Time is ticking for these upcoming webinars, so why risk it? Register today!

Gale, eBooks, and You… Register Today!

Don’t miss out! Sign up now to reserve your space in this timely webinar on nonfiction ebooks in the new GVRL interface.

Gale, eBooks, & You: The New Interface of the Gale Virtual Reference Library

Thursday, May 17, 2-3 pm ET

With electronic reference books from Gale and their publishing partners, you can help your patrons instantly access nonfiction eBooks (with any Internet-connected device) through the Gale Virtual Reference Library. The GVRL is one of many incredible resources available through the Florida Electronic Library… but there’s a new interface in town!

Learn about the Gale Virtual Reference Library and how to utilize its new interface to best help your library patrons in this webinar taught by Julie Pepera of Gale-Cengage.