by Kelly Doty | May 31, 2012 | Advocacy, Customer Service, FYI - Interesting Tidbits, News, Reference, Training
Register now for this webinar! E-Gov & the Get Help Florida Website Mon., June 11, 2-3 pm ET Many government agencies are closing offices and offering services exclusively online. Because libraries provide public access computers and offer assistance to patrons... by Kelly Doty | May 10, 2012 | Advocacy, Customer Service, FYI - Interesting Tidbits, News, Reference
Have you bookmarked the Libraries Connect Communities blog? Libraries Connect Communities: Public Library Funding & Technology Access Study assesses public access to computers, the Internet, and Internet-related services in U.S. public libraries, and the impact of... by Kelly Doty | May 10, 2012 | Agent Console, Customer Service, E-Books, FEL, Gale Resources, News, Reference, Training
Time is running out! Sign up now to reserve your space in this timely webinar on nonfiction ebooks in the new GVRL interface. Gale, eBooks, & You: The New Interface of the Gale Virtual Reference Library Thursday, May 17, 2-3 pm ET With electronic reference books... by Kelly Doty | May 8, 2012 | Customer Service, Reference
Best Practices in Virtual Reference: Finding Your Virtual Reference Users Online DATE: Thursday, May 17, 2012 TIME: 1:00 pm – 2:00 pm EST LOCATION: OCLC’s virtual classroom The OCLC Research report Seeking Synchronicity found that one of the biggest... by Kelly Doty | Apr 23, 2012 | Customer Service, E-Books, FEL, FYI - Interesting Tidbits, Gale Resources, Local Patrons, News, Reference, Training
My Virtual Community: Reaching out to your Local Patrons through the Local Desk Monday, April 30, 2012 (registration closing soon!) 10-11 am ET Gale, eBooks, & You: The New Interface of the Gale Virtual Reference Library Thursday, May 17, 2012 2-3 pm ET High... by Kelly Doty | Apr 16, 2012 | E-Books, FEL, Gale Resources, News, Reference, Training
Don’t miss out! Sign up now to reserve your space in this timely webinar on nonfiction ebooks in the new GVRL interface. Gale, eBooks, & You: The New Interface of the Gale Virtual Reference Library Thursday, May 17, 2-3 pm ET With electronic reference books...